How visits work
You ask. We talk. Then we schedule.
A request starts a conversation rather than confirming an appointment. It does not book a visit or approve treatment; a clinical assessment comes first.
01
You call or text
Where you are and roughly when suits you. It is not a booking, and it does not commit you to anything.
02
We come back to you
The team talks through availability for your address, timing, and cost. This call arranges logistics; it does not approve treatment.
03
A clinical assessment comes first
Before any treatment, your health has to be assessed and a qualified clinician decides whether IV fluids are appropriate. Ask the team how that is arranged. The answer may be a better next step elsewhere.
04
The visit is confirmed
Agree the time and address, confirm the package and any travel fee, and ask who will provide your visit.
05
The provider arrives
The visit comes to your home, hotel room, or workplace. An IV line is placed only if treatment has been judged appropriate. Ask who will be with you while the fluid runs.
06
Before they leave
Ask how used supplies are taken away, what to watch for afterwards, and how to reach the team. For trouble breathing, chest pain, or fainting, call 911.
Before we arrive
Four things that make the visit easy.
- A chair or couch with a bit of space around it.
- The gate code, unit number, or hotel room number, and somewhere to park.
- A list of the medications and supplements you take.
- Anything a clinician should know: allergies, conditions, whether you are pregnant, and any history of trouble with IVs or fainting.
If a visit is not appropriate
Sometimes the best next step is your own doctor, urgent care, or simply fluids and shade. Whatever fits your situation, we will say so and point you to it.
This is not an emergency service
Emergency IV is the business name. We schedule visits; we do not dispatch. For a medical emergency, including confusion, fainting, chest pain, or a suspected heat illness, call 911.
That is the whole process.
If it sounds like what you need, call or text to ask about a visit. A question on its own is welcome too.