Skip to main content

FAQs

Questions, answered the way we would answer them on the phone.

Including the ones where the answer is no.

The service

Does “Emergency IV” mean you are an emergency service?

No. Emergency IV is the business name. We are a scheduled mobile service: you ask for a visit, we talk it through, and we agree on a time.

For a medical emergency, call 911 or go to an emergency room. Do not wait on a request from us.

Where do you come to?

Ask about a visit to your home, hotel, or workplace in the East Valley, including Gilbert, Chandler, Mesa, Tempe, Queen Creek, and San Tan Valley. Emergency IV has served the wider Phoenix area since 2013.

The team confirms availability for your address and preferred time.

Your visit

What actually happens in a visit?

A provider comes to your address and goes through your health background with you. An IV line is placed only if a clinical assessment finds treatment appropriate.

Ask who will be with you while the fluid runs and how long the visit is expected to take.

How long does it take?

We confirm the timing with you when we schedule, because it depends on what you are having and how the visit goes. Plan for the provider to be in your home rather than in and out in a moment.

Who comes to the visit?

A member of the Emergency IV team. Ask who will provide your visit when you arrange it, so you know before anyone is at the door.

Health questions

Is IV hydration the same thing as vitamin therapy?

“IV” describes the route: fluid going into a vein rather than through your stomach. Vitamins or medications added to that fluid are a separate clinical decision, made for your health and your situation.

Receiving fluid does not in itself establish that any particular additive benefits you, so your provider will talk through what is appropriate before anything is added.

Source: Cleveland Clinic: IV fluids

Why not just drink water?

Often that is the right answer. For mild dehydration, drinking fluids is usually enough, and an IV is not automatically better.

Intravenous fluids matter when someone cannot keep fluids down or when dehydration is significant enough that a clinician judges the route appropriate. Severe dehydration can need hospital care.

Source: MedlinePlus: dehydration

Will an IV fix a hangover?

Dehydration is only one of the things going on in a hangover, so fluids are not a cure and do not speed up how quickly alcohol leaves your system.

So we do not promise that a visit fixes a hangover. Whether IV fluids are appropriate for anyone is a clinical decision made after an assessment.

Source: National Institute on Alcohol Abuse and Alcoholism: hangovers

I am feeling unwell. Can I just book something?

Not every illness calls for IV fluids, and a request is not a booking. Treatment only follows a clinical assessment, and often the right answer is your own doctor or urgent care instead.

Symptoms such as confusion, fainting, chest pain, or a suspected heat illness need urgent medical attention. Call 911 rather than contacting us about a visit.

Source: MedlinePlus: dehydration

What are the risks?

An IV is a medical procedure. Possible problems include bruising, irritation of the vein, infection, fluid leaking into nearby tissue, and taking on more fluid than is appropriate.

That is why a clinical assessment of your health comes before any treatment.

Source: Cleveland Clinic: IV fluids

Money and logistics

What does a visit cost?

The menu lists three packages: Rising Star at $125, Shooting Star at $150, and Rock Star at $175. Prices are per package, before any travel fee.

Ask the team which package suits you, and confirm the total before a visit is booked. A clinical assessment comes before any treatment.

How do I pay, and do you take insurance?

Ask when you get in touch and we will tell you exactly how payment works for your visit.

Can you come to a group or an event?

Send us the details and we will let you know what is possible. Group and event visits are arranged one at a time rather than offered as a fixed package.

Something we have not covered

Ask us directly. It is a quick call.